IT Support Services

Dave Graesser and his team at Tek-nology Solutions have provided us with a truly professional service delivered on a personal level. Tek-nology Solutions have supported and advised our company since January 1999 by providing us with stable and reliable IT systems ensuring business continuity in a world and marketplace that can ill afford downtime and loss of critical business data.

Tek-nology Solutions are professional, reliable and accessible, which crucially supports our Company's...

Having held discussions with a number of consultancies about the complex issues we were facing, we ultimately chose to entrust Tek-nology Solutions with the responsibility of maintaining our services to the arts venue community throughout Birmingham.

The decision was based on the fact that not only were they able to offer knowledge and experience in IT that is second to none, but also for the fact that they actually cared. The commercial expertise and all round business acumen that...

Tek-nology Solutions is an organisation that came to the timely take over of our technical support and Help Desk function in peril. It is never easy taking over mid stream but Tek-nology Solutions management, under Dave Graesser, quickly assessed the needs of the client base and delivered a seamless solution that enabled the clients to continue their business operation effectively. Staff management is excellent ensuring loss of key skilled staff is negligible.

Our organisation is currently...

I have attached three testimonials referring to the post implementation of the server changes that Tek-nology Solutions undertook last month. In recent conversation I hope that I have made clear to you just how pleased I was with the support of Tek-nology Solutions with regard to the above. The introduction of new servers for file and mail at two of our sites over the weekend, together with the introduction of a single domain, was undoubtedly the most significant implementation our company...

In January 2008 Tek-nology Solutions undertook a project to upgrade our server systems. This project was delivered on time, on budget and with minimal disruption to the operation of our IT systems. The minor teething problems which arose were all resolved swiftly and, following the project, our IT systems are now more efficient and robust than was previously the case.

From April 2008 we will be using Tek-nology Solutions to support all of the Company's IT systems and we look forward to...

We are a professional institute based in Birmingham with an International membership. I would like to express our complete satisfaction with work carried out by Tek-nology Solutions in updating our network operating systems, software and workstations. Their friendly and helpful staff carried out the work efficiently and on time and with the minimum of disruption and the system has worked perfectly from day one.

Tek are currently working on the creation of a new membership database and...

I would like to express my satisfaction at the service I have received from Tek-nology Solutions. Having tried the services of several other IT companies in the past, it was a relief to find a company [Tek-nology Solutions] with the knowledge and experience to resolve the problems we had been continually experiencing with our server.

Tek-nology Solutions successfully addressed these problems through re-installing our server - resolving the problems we had been experiencing and saving us...

I am writing to express my satisfaction at the excellent service we received from Tek-nology Solutions when they upgraded our Network Operating Systems software for Servers and Workstations recently.

Their friendly, knowledgeable and efficient staff completed the project on time without any major problems and our systems have performed perfectly from day one. I was on holiday leave for a week just after completion, and for the first time ever I did not receive even a single support call...

Tek-nology Solutions has successfully undertaken several projects for us over the last few years. From our initial requirement for a rapid response to a business critical IT problem, Tek-nology Solutions have proved themselves both resourceful and flexible in addressing our varied IT requirements.

Tek-nology Solutions are reliable and competitive, providing myself with an excellent service on projects which have included the disaster recovery of our Novell NetWare server that serves around...

Tek-nology Solutions were asked at the beginning of this summer to come up with a proposal to maintain the network and servers at our school. As part of the proposal, they undertook a full audit of the system in the school and made some recommendations as to how the network could be improved.

Since then they have coordinated several projects. The first was the installation of a new server, together with a complete overhaul of backup provision. Another was some major upgrades on the network...